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-
- SOCIAL OBSERVATIONS ABOUT NETWORK LUSERS
-
- A General TXT on My Personal Gleanings
- and Experience with Network Neophytes
- and the Everyday Joe/Jane "luser".
-
----------------------------------------------------------------------------
-
-"There is a principle which is a bar against all information,which is proof
-against all arguments and which cannot fail to keep us in everlasting
-ignorance............that principle is contempt prior to investigation."
-
-Herbert Spencer
----------------------------------------------------------------------------
-
- BY: F A R T B L O S S O M
-
----------------------------------------------------------------------------
-
- Sept. 8, 2004
- ;)_
----------------------------------------------------------------------------
-
-To quote a saying by the infamous Bastard Operator from Hell, "They never
-learn." No statement written about network lusers has ever rung more true
-than that simple phrase. People simply do not learn, they do not want to
-learn, they fight the process and the more one tries to enforce learning or
-encourage learning, more and more resistance is met.
-
-Example from the open road: A guy pulls out in front of a truck after
-running a red light and narrowly misses getting hit. Two weeks later at
-the same intersection he pulls the same stunt. I have seen this scenario
-repeated over and over right in front of my house, at the local K-Mart
-red light, and on main street in the local town at the busiest inter-
-section in the entire city. Same cars same people same scenario and
-they never learn.
-
-The only time they get the hint is when luck runs out and they end up
-in the hospital or dead. Like Mother used to say of my dear sister,
-"She won't believe I will whip her until she feels the sting of the
-switch." And usually when they get the hint, if the live through the
-accident they have the fucking audacity to sue the person who hit them
-even though it wasn't the other person's fault.
-
-I write this from the (albeit biased) standpoint and position of veteran
-sysad for numerous WAN/LAN's for about 8 years. This is what I do, how
-I make my money and suffice it to say dealing with end users has caused
-no small amount of stress in my life over the years.
-
-When I first began this task of luser management, along with workstation
-break/fix and WAN/LAN sysad duties back in early 1995 I kept having the
-feeling that I was being left behind. I didn't know much about computers
-or networking back then, so I maintained a constant effort over the years
-to learn all I could about my newly acquired craft. When I finally began
-managing my own systems as senior IT I finally got appreciation for the
-oft repeated phrase, "In the land of the blind the one-eyed man is king."
-
-When I, the humble meek computer geek fizzled onto the sysad scene
-I discovered a profound truth. I KNOW MORE THAN THEY DO. I was stunned
-that all of the talented degreed and credentialed folks I was serving as
-sysad for knew ABSOLUTELY FUCKING NOTHING about computers and eight years
-later the SAME FUCKING PEOPLE STILL DON'T KNOW ANYTHING ABOUT COMPUTERS.
-
-THAT SIMPLE FACT ABSOLUTELY FLOODED AND FLOORED MY SIMPLE HICK MIND AT THE TIME! How could I know more than someone with a PhD when I barely made
-it through the 12th grade?
-
-They dont want to know about computers, they want it all done for them
-since they are too fucking stupid and lazy to learn something new. This
-is not only referring to older lusers, but the young ones as well. They
-churn them out of the big industry mechanism stupid. The college kids
-exist to make a professor smile, so they can get an A. Don't think for
-yourself, think the way I tell you and I smile on your Doctorate.
-
-"Madness," as biblical King Solomon might say as the Preacher, all is madness."
-
-------- topic switches abruptly ------------------------------------------
-
-I can't tell you the number of times I get blamed for walking past a server
-room and when the power cycles I get bitched at because it must've been
-something I did. After all I was in the area. And I am an asshole in
-their eyes, therefore it isn't the fault of the power company, since I
-have all these fucking magical TCP/IP wizard telepathy powers I control
-the fucking power grid.
-
-I hate stereotypes.
-
-(A quick sidenote, I often mention to my wife that this is what racial discrimination must feel like. It sucks to be on the shitty end of a preconcieved notion.) Or as Frank Zappa might say, it is called
-"SMELLING THE GLOVE."
-
-About my assistant, she is an excellent pc tech and is wonderful with
-the dear lusers whereas I usually come across as a dickhead or asshole
-to them. I don't know why since I try like hell to be nice, I guess they
-can't handle a non-degreed ex-vet bossing their superior padded PHD
-asses around in the computer arena. Alas that is the corporate curse of
-the humble yet knowlegeable sysad. You know more than they do therefore
-you are an asshole.
-
-I cite examples of ineptitude:
-
-1. Most people I work with don't know how to create an icon in Windows.
-2. Most people choose passwords like this:
- baby daddy baseball triplets (their initials) (their birthday)
-3. Most lusers have a memory as long as my dick.
-4. Most lusers put passwords in desk drawers, under mousepads and my
- personal favorite, they WRITE IT ON THE FUCKING MONITOR ON A DAMN
- STICKY NOTE. So much for network security.
-5. Most lusers refer to Windows 97 as their operating system or Microsoft
- as their operating system when asked.
-6. Most lusers can't differentiate between physical RAM and a hard drive.
- Example: How much memory do I have? Can I get rid of some of it to
- free up space on my machine?
-7. Most lusers can barely operate MS Word
-8. The most frequent question I am asked on initial PC orientation of
- new employees is, "What's a URL?"
-9. The next question I get, even though I manage over 1000 nodes, 20
- WAN links and over 5000 users is, "Do you read our email?"
-
-FUCK NO I DON'T READ YOUR EMAIL. DON'T FLATTER YOUR LITTLE SELF. I HAVE
-SO MUCH WORK TO DO SUPPORTING YOUR CONSTANT DESTRUCTION OF MY PC'S THAT
-I DON'T HAVE TIME TO READ MY OWN EMAIL.
-
-10.I have once watched a former sysad friend of mine convince a lady
- who was a veteran computer trainer that her problem was leaking
- packets. He actually had her on the floor looking for packets that
- fell out of her laptop connector and out of the wall jack, NO SHIT!
- I almost pissed myself I laughed so hard. And this lady was teaching
- other employees! Isn't that novel? The Bible tells us "if the blind
- lead the blind, both fall into the ditch."
-
-11.My favorite bitch of all: "Do you do computer work on the side?"
- Read this to mean, "I want my pc/modem/monitor/hard drive/data/mouse/
- keyboard/floppy/scanner/printer fixed absolutely free because after
- all I want something for nothing and you must give it to me because
- I am a luser and can tattletale to the boss that you are mean."
-
-(If I have to fix one more Packard Bell Legend, one more shitty ass
- Hp Pavillion I am going to go ballistic on somebody!!!!!!)
-
-So you might ask what is the point of this article. Mainly I wanted to
-vent and since I am such an asshole (I am really not, ask my wife) I
-have no other folks to vent to. You might also ask, "If you hate the
-lusers so much why do you keep staying there?" Good question. This
-seems to be the best place for me to further my career.
-
-I have excellent access to the latest and greatest technology.
-Plus its hard to find a job in this recessive economic downturn. All
-of the sysads are being axed for cheaper prices in India.
-
-It seems everyone wants a degreed sysad and I don't have one. While
-most were busy going to college and fucking their sweethearts and playing
-at being a man, I was busy serving my country during Desert Storm in the
-good old US MILITARY. So I don't have a fucking degree, looks like I am
-stuck here until someone feels sorry for me. :( I, just as the simple
-little lusers I faithfully and dutifully serve, have a wife and home
-and bills and I have to eat too.
-
-The main point I wanted to get to is this. Most people are sheep. Just
-like Jesus said in the Bible, "All like sheep have gone astray." True
-and even I have done some dumb stuff in my life. But I try like hell to
-learn and not repeat mistakes. Your average Joe and Jane luser does not.
-
-First, they hate the machine. They resent it. They fear it and all who
-come in defense of the PC. They don't want it. Management forces them
-to use it and won't have it any other way. The luser has bills to pay
-and kids and a husband or wife at home to take care of, therefore the
-machine is a hated entity because it is forced upon them. True enough.
-They are hereby stuck in a hard position.
-
-They hate technology but are forced to use it, the economy won't let them
-leave for a better job, their home life probably sucks ass, therefore
-the popular pastime is, "Hey, lets take it out on the computer guy!"
-"He has no life, its his fault." I am the embodiment of pure human to
-machine interface. I am the computer come in man-form to their pathetic
-little cubicles. I am therefore the target of all their frustrations.
-Or as I have told my wife, I am like an ambulance driver. I usually get
-them when its almost too late. I really really want to help, and I really
-want what's best for them. I swear to God I do.
-
-Persecution complex you say? Perhaps. Schizophrenic musings of an
-intelligent lunatic? Fuck you for noticing. I just gave up Zoloft
-for cigarettes again. You believe whatever the hell you wish. At least I
-am honest with myself. Narcissist? Fuck no. Anti-social? You bet, a
-learned behavior. These stomach pains are for real motherfucker.
-
-A lot of lusers are close to retirement and hatefully despise technology.
-I have often heard even our CEO state, "I wish we could just somehow
-get rid of all of the computers and go back to the old way." I actually
-heard that oral turd dispenser say that on numerous occasions.
-
-The CEO also mentioned (on the 15th time he got a complaint) that I was mean,
-to the poor, unfortunate always right and perfect lusers, and he
-threatened to fire me. I in a super nice way told him to fire me now
-and not to wait. Don't fuck around, do it NOW! Right fucking now!
-Don't dangle that carrot, don't threaten me. I will flip fucking hamburgers
-if that is what I have to do. I am not too proud.
-
-He hesitated and I am still not fired five years later. He won't
-fire me and do you know why? It would cost him double to pay someone now
-to replace me and that person would probably have a learning curve of at
-least 18 months to get up to speed. Plus it would take a new sysad
-about 1 year to restabilize what I picked up as a large fucking cobbled
-together excuse of a WAN/LAN.
-
-I literally rebuilt this unorganized grabastic hunk of shit cheap WAN
-from scratch. They had no program until I got here. No pride because I
-fought, scratched, bitched, whined, complained, and prayed prayed prayed to
-God every step of the way. So I guess God gets the credit, not me.
-
-Let me put this to you. Nobody is permanant. Everyone is expendable and
-even I never forget this rule. I am quite sure they could find some little
-eager upstart to take my desk, my terminal and my job from me. And the
-sad thing is the little shit probably has a college degree. He may even
-know a little about networks, perhaps the OSI model.
-
-But do you know the one thing Mr. College doesn't have that I have?
-Experience with all sorts of people and machinery to be exact. I was
-in a maintenance and electronics career for 15 years before I became sysad.
-I have worked on everything from radio to microwave, to weapons systems to
-VCR's. I have soldered boards, built houses, mixed paint, and broken
-into combination locks (legally). I have shoveled shit, helped calves
-give birth and made homebrew antennas to pick up long range radio stations
-with. I have plowed fields and rebuilt engines, I have been both grounded
-and on top of the world.
-
-What else do I have that Mr. College still shitting yellow doesn't? I have
-the heart, mind, body, and soul of a sysad. Good admins are made, not
-born. It takes work to get up every day even though you feel like never
-getting out of bed again and have taken 81 asschewings this year already
-for shit they keep piling on you that you have yet to finish, and haven't
-enough time or techs to help you.
-
-What else do I have Mr. Fucking Know it all college PUNK doesn't have?
-I care about my lusers. I really really do. I don't want them to lose
-their data, or their pc to a virus. Hell no!
-
-What else do I exhibit that Mr. College fresh wannabe doesn't? I am true
-to my God and to myself. I do not like to lie to me. I know what I know
-and that is all I know, but I want to know more and more. I spend hours
-upon hours in books, on the 'Net trying to learn one more thing to insulate
-my lusers from the real world of computing. Anything I can do to make their
-lives and mine easier that is what I look for. Nothing else will do.
-I want to make them happy. Yet they still fucking fight me and turn me
-in because I say what they don't like, I tell them the truth. Yes the
-drive has crashed and you lost everything. They can't handle that.
-
-One more final thing I have that college boy doesn't. I have humility.
-Humility of a kind that is born in the crucible of hard ass mind numbing
-deadlines, and thankless work and hard decisions daily. My humility was
-born of numerous ass-chewings, numerous deflations of my pride. Humility
-is setting up Netware 41 times on the same fucking box until you get it
-right, learning each step of the way. Humility is working on a pc for
-three weeks, only to find out it was something retarded all along like
-an unseated stick of ram. Be humble, be available, but be wise as a
-serpent and harmless as a dove.
-
-I have news for you lusers. Computers are not going away. They are here
-to stay and sysads like me are always going to be needed. Be nice to us
-because there will come a fateful day when your drive crashes, you get a
-virus and you will need our services. You do reap what you sow, that much
-I have learned in all my trials and tribulations of life in general and as
-a sysad.
-
-It is getting quite late and I am quite sure I have wasted enough of your
-valuable time reading this. I think the BOFH put my real feelings in print
-best: "I know I have that LAN cable I spliced into the power cord somewhere.
-
-" MWUAHHHAAAAHAHAHAHAHAHAHAHA!!!
-
-FART BLOSSOM
-SOMEWHERE DEEP IN THE BOWELS OF THE NEW SOUTH
-MAY SHE RISE AGAIN!
-
-
-EOF \ No newline at end of file